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The invisible touch : the four keys to modern marketing / Harry Beckwith.

By: Publication details: New York : Warner Books, c2000.Description: xix, 232 p. ; 20 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0446524174 :
Subject(s): LOC classification:
  • HD9980.5 .B423 2000
Summary: "The Invisible Touch, " Harry Beckwith's follow-up to his bestselling debut, "Selling the Invisible, " offers an up-front, provocative look at what's at the heart of any successful service-oriented business--a knack for attracting clients and keeping them satisfied.

"The Invisible Touch, " Harry Beckwith's follow-up to his bestselling debut, "Selling the Invisible, " offers an up-front, provocative look at what's at the heart of any successful service-oriented business--a knack for attracting clients and keeping them satisfied.

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