Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.

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Publication details: New York : Portfolio, 2006.Description: xxi, 266 p. : ill. ; 24 cmContent type:

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Item type	Current library	Home library	Shelving location	Call number	Materials specified	Status	Barcode
Books	American University in Dubai	American University in Dubai	Main Collection	HF 5415.335 .D46 2006 (Browse shelf(Opens below))	Copy Type:01 - Books	Available	679621

Includes index.

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