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What customers want : using outcome-driven innovation to create breakthrough products and services / Anthony Ulwick.

By: Publication details: New York : McGraw-Hill, c2005.Description: xxxv, 202 p. : ill. ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0071408673 :
Subject(s): LOC classification:
  • HF5415.153 .U49 2005
Contents:
Formulating the innovation strategy -- Capturing customer inputs -- Identifying opportunities -- Segmenting the market -- Targeting opportunities for growth -- Positioning current products -- Prioritizing projects in the development pipeline -- Devising breakthrough concepts.
Holdings
Item type Current library Home library Shelving location Call number Materials specified Status Barcode
Books Books American University in Dubai American University in Dubai Main Collection HF 5415.153 .U49 2005 (Browse shelf(Opens below)) Copy Type:01 - Books Available 686451

Includes bibliographical references (p. 189) and index.

Formulating the innovation strategy -- Capturing customer inputs -- Identifying opportunities -- Segmenting the market -- Targeting opportunities for growth -- Positioning current products -- Prioritizing projects in the development pipeline -- Devising breakthrough concepts.

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