Includes bibliographical references and index.

Decision making and computerized support: Management support systems: an overview; Decision making, systems, modeling, and support -- Decision support systems: Decision support systems: an overview; Data warehousing, access, analysis, mining, and visualization; Modeling and analysis; Decision support system development -- Collaboration, communication, enterprise decision support systems, and knowledge management: Collaborative computing technologies: group support systems; Enterprise decision support systems; Knowledge management; Fundamentals of intelligent systems; Knowledge-based decision support: artificial intelligence and expert systems; Knowledge acquisition and validation; Knowledge representation; Inference techniques; Intelligent systems development -- Advanced intelligent systems: Neural computing: the basics; Neural computing applications, and advanced artificial intelligent systems and applications; Intelligent software agents and creativity -- Implementation, integration, and impacts: Implementing and integrating management support systems; Impacts of management support systems.