Item type | Current library | Home library | Shelving location | Call number | Materials specified | Status | Barcode | |
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American University in Dubai | American University in Dubai | Main Collection | HD 62.15 .T524 2005 (Browse shelf(Opens below)) | Copy Type:01 - Books | Available | 694562 |
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HD 62.15 .M66 2000 Quality management practices / | HD 62.15 .O173 1995 Total quality management : text with cases / | HD 62.15 .O173 2003 Total quality management : text with cases / | HD 62.15 .T524 2005 Getting started in six sigma / | HD 62.25 .A45 1997 The family business : power tools for survival, success, and succession / | HD 62.25 .G46 1997 Generation to generation : life cycles of the family business / | HD 62.25 .G67 2008 Family wars : classic conflicts in family business and how to deal with them / |
Includes bibliographical references (p. 209-210) and index.
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
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