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Getting started in six sigma / Michael C. Thomsett.

By: Series: Getting started inPublication details: Hoboken, N.J. : Wiley, c2005.Description: vi, 213 p. : ill. ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780471668114 (pbk.) :
  • 0471668117 (pbk.) :
Other title:
  • Six sigma
  • Subtitle on cover: Comprehensive coverage, a practical working guide
Subject(s): LOC classification:
  • HD62.15 .T524 2005
Contents:
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
Holdings
Item type Current library Home library Shelving location Call number Materials specified Status Barcode
Books Books American University in Dubai American University in Dubai Main Collection HD 62.15 .T524 2005 (Browse shelf(Opens below)) Copy Type:01 - Books Available 694562

Includes bibliographical references (p. 209-210) and index.

The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.

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