Item type | Current library | Home library | Shelving location | Call number | Materials specified | Status | Barcode | |
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American University in Dubai | American University in Dubai | Main Collection | HD 62.15 .B783 2005 (Browse shelf(Opens below)) | Copy Type:01 - Books | Available | 686501 |
HD 62.12 .S37 2001 Service support | HD 62.15 .A97 2007 Best practices in planning and performance management : from data to decisions / | HD 62.15 .A97 2010 Best practices in planning and performance management : radically rethinking management for a volatile world / | HD 62.15 .B783 2005 All about Six Sigma / | HD 62.15 .C486 2005 The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do / | HD 62.15 .C54 1992 Firing on all cylinders : the service/quality system for high-powered corporate performance / | HD 62.15 .C74 1994 The five pillars of TQM : how to make total quality management work for you / |
Includes index.
Sigma history and methodology -- Management's role -- Six Sigma titles and teams -- Metrics and keeping score -- The DMAIC problem solving method -- Simplified QFD -- Simplified FMEA -- Fishbone diagram -- Simplified process flow diagram -- Visual correlation tests -- Reality based tolerances -- Types of data -- Collecting samples -- Simplified gauge verification -- Probability -- Data plots and distributions -- Testing for statistically significant change using variable data -- Testing for statistically significant change using proportional data -- Testing for statistically significant change, non-normal distributions -- Keeping a process in control -- Teaching six sigma -- Simplified control charts -- Design of experiments (DOEs) -- RSS tolerance stack-up.
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