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Model business letters, e-mails & other business documents / Shirley Taylor ; originally written in 1971 by L. Gartside.
Publication details: London, UK ; New York, NY : Pearson Education/FT Prentice Hall, 2004.Edition: 6th edDescription: xxii, 497 p. : ill. ; 25 cmContent type:- text
- unmediated
- volume
- 0273675249 (pbk.):
- 9780273675242 (pbk.)
- HF5726 .T39 2004
Contents:
Written communication: an overview -- Presentation of business documents -- structuring your communications -- Language and tone -- E-mail -- Routine business documents -- Enquiries and replies -- Quotations, estimates and tenders -- Orders and their fulfilment -- invoicing and settlement of accounts -- Letters requesting payment -- Credit and status enquiries -- A typical business transaction (correspondence and documents) -- creative and persuasive documents -- Complaints and adjustments -- Goodwill messages -- Reports and proposals -- Notices, advertisements and information sheets -- Circulars -- Sales letters and voluntary offers -- Publicity material -- Marketing matters -- Business plans -- Meetings documentation -- Personnel -- Travel and hotels -- Secretarial adminstrative correspondence -- Classified business letters -- Agencies -- International trade -- Banking (home business) -- Banking (international business) -- transport -- Insurance.
| Item type | Current library | Home library | Shelving location | Call number | Materials specified | Status | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HF 5726 .T39 2004 (Browse shelf(Opens below)) | Copy Type:01 - Books | Available | 49917 |
Browsing American University in Dubai shelves, Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5726 .P55 2006 The McGraw-Hill handbook of business letters / | HF 5726 .P55 2006 The McGraw-Hill handbook of business letters / | HF 5726 .S42 2012 The AMA handbook of business letters / | HF 5726 .T39 2004 Model business letters, e-mails & other business documents / | HF 5726 .W45 1993 The complete customer service letter book / | HF 5730 .S73 1997 Write on target : the direct marketer's copywriting handbook / | HF 5734.5 .K38 2003 We've got to start meeting like this! : how to get better results with fewer meetings / |
Previous ed.: published as Gartside's model business letters & other business documents. London : Pitman, 1998.
Includes index.
Written communication: an overview -- Presentation of business documents -- structuring your communications -- Language and tone -- E-mail -- Routine business documents -- Enquiries and replies -- Quotations, estimates and tenders -- Orders and their fulfilment -- invoicing and settlement of accounts -- Letters requesting payment -- Credit and status enquiries -- A typical business transaction (correspondence and documents) -- creative and persuasive documents -- Complaints and adjustments -- Goodwill messages -- Reports and proposals -- Notices, advertisements and information sheets -- Circulars -- Sales letters and voluntary offers -- Publicity material -- Marketing matters -- Business plans -- Meetings documentation -- Personnel -- Travel and hotels -- Secretarial adminstrative correspondence -- Classified business letters -- Agencies -- International trade -- Banking (home business) -- Banking (international business) -- transport -- Insurance.
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