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The voice of authority : 10 communication strategies every leader needs to know / Dianna Booher.

By: Publication details: New York, NY : McGraw-Hill, c2007.Description: vi, 212 p. : ill. ; 22 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780071486699 (alk. paper) :
  • 0071486690 (alk. paper) :
Subject(s): LOC classification:
  • HD30.3 .B664 2007
Contents:
Introduction: There is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- Endnotes -- Bibliography -- Resources / by Dianna Booher -- Index.
Summary: "Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies - and she has heard all the grumbling between departments about "the lack of communication" today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly all - crucial elements in business today." "From the most routine messages to more sensitive "bad news"subjects, you'll be able to manage reactions, communicate with clout, and lead others with success."--BOOK JACKET

Includes bibliographical references (p. 197-202) and index.

Introduction: There is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- Endnotes -- Bibliography -- Resources / by Dianna Booher -- Index.

"Resources by Diana Booher": p. 203-205.

"Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies - and she has heard all the grumbling between departments about "the lack of communication" today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly all - crucial elements in business today." "From the most routine messages to more sensitive "bad news"subjects, you'll be able to manage reactions, communicate with clout, and lead others with success."--BOOK JACKET

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