Includes bibliographical references and index.

History and overview of technology competencies in libraries / Susan M. Thompson -- The library school's role in preparing new librarians for working with technology / Diane Neal -- Management and technology competencies for the systems librarian / Susan M. Thompson -- Core competencies for non-librarian systems managers / Kevin Herrera -- Social survival skills for the lone information technology librarian / Michelle Robertson -- Reinventing information technology support at the Public Library of Charlotte and Mecklenburg County, North Carolina / Kevin Moderow -- Core technology competencies at University of Texas Southwestern Medical Library / Richard Wayne -- The core competency program at the University of Iowa Libraries / Paul Soderdahl and Donna Hirst.