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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
Publication details: New York, NY : Wiley, c2003.Description: xiv, 242 p. : ill. ; 24 cmContent type:- text
- unmediated
- volume
- 9780471237747 :
- 0471237744 :
- HF5415.55 .S35 2003
| Item type | Current library | Home library | Shelving location | Call number | Materials specified | Status | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HF 5415.55 .S35 2003 (Browse shelf(Opens below)) | Copy Type:01 - Books | Available | 601869 |
Includes bibliographical references (p. 231-233) and index.
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