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The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden.
Publication details: Chicago, IL : Association of College and Research Libraries, 2008.Description: ix, 160 p. : ill. ; 23 cmContent type:- text
- unmediated
- volume
- 9780838909645 (pbk.) :
- 0838909647 (pbk.) :
- Academic libraries -- Reference services -- United States
- Electronic reference services (Libraries) -- United States
- Internet in library reference services -- United States
- Library information desks -- United States
- Reference services (Libraries) -- Forecasting
- Reference librarians -- Effect of technological innovations on
- Z675.U5 D425 2008
Contents:
What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn Veldof -- Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter.
| Item type | Current library | Home library | Shelving location | Call number | Materials specified | Status | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | Z 675 .U5 D425 2008 (Browse shelf(Opens below)) | Copy Type:01 - Books | Available | 603029 |
Includes bibliographical references.
What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn Veldof -- Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter.
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