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Voice-of-the-customer marketing : a revolutionary 5-step process to create customers who care, spend, and stay / by Ernan Roman.
Publication details: New York : McGraw-Hill, c2011.Description: xvi, 248 p. : ill. ; 24 cmContent type:- text
- unmediated
- volume
- 9780071740838 :
- 007174083X :
- Voice of the customer marketing
- HF5415.55 .R66 2011
| Item type | Current library | Home library | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HF 5415.55 .R66 2011 (Browse shelf(Opens below)) | Available | 5027428 |
Browsing American University in Dubai shelves, Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5415.55 .G65 2009 Relationship marketing / | HF 5415.55 .G87 2005 Managing customers as investments : the strategic value of customers in the long run / | HF 5415.55 .R453 1999 Relationship marketing : strategy and implementation / | HF 5415.55 .R66 2011 Voice-of-the-customer marketing : a revolutionary 5-step process to create customers who care, spend, and stay / | HF 5415.55 .S35 2003 Customer experience management : a revolutionary approach to connecting with your customers / | HF 5415.6 .G66 1980 Elements of distribution / | HF 5415.7 .B338 1978 Basic business logistics : transportation, materials management, & physical distribution / |
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