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Marketing metrics : the manager's guide to measuring marketing performance / Neil T. Bendle, Paul W. Farris, Phillip E. Pfeifer and David J. Reibstein.

By: Contributor(s): Publisher: Upper Saddle River, NJ : Pearson Education, [2016]Copyright date: ©2016Edition: Third editionDescription: xv, 439 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780134085968
  • 0134085965
Other title:
  • Manager's guide to measuring marketing performance
Subject(s): Genre/Form: LOC classification:
  • HF5415.2 .B46 2016
Contents:
1. Introduction -- 2. Share of Hearts, Minds, And Markets -- 3. Margins And Profits -- 4. Product And Portfolio Management -- 5. Customer Profitability -- 6. Sales Force And Channel Management -- 7. Pricing Strategy -- 8. Promotion -- 9. Advertising Metrics -- 10. Online, Email, And Mobile Metrics -- 11. Marketing And Finance -- 12. The Marketing Metrics X-Ray And Testing -- 13. System of Metrics.
Holdings
Item type Current library Home library Collection Shelving location Call number Status Barcode
Books Books American University in Dubai American University in Dubai Non-fiction Main Collection HF 5415.2 .B46 2016 (Browse shelf(Opens below)) Available 5124634

Includes bibliographical references (pages 417-420) and index.

Machine generated contents note: 1. Introduction -- 2. Share of Hearts, Minds, And Markets -- 3. Margins And Profits -- 4. Product And Portfolio Management -- 5. Customer Profitability -- 6. Sales Force And Channel Management -- 7. Pricing Strategy -- 8. Promotion -- 9. Advertising Metrics -- 10. Online, Email, And Mobile Metrics -- 11. Marketing And Finance -- 12. The Marketing Metrics X-Ray And Testing -- 13. System of Metrics.

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