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Managing reference today : new models and best practices / Kay Ann Cassell.
Publisher: Lanham : Rowman & Littlefield, [2017]Description: xi, 159 pages : illustrations ; 24 cmContent type:- text
- unmediated
- volume
- 9780810892217
- 0810892219
- Z711 .C354 2017
Contents:
Understanding reference services and collections today -- Moving toward new models of reference services -- Identifying new ways of providing reference services and communicating with users -- Choosing newer and better staffing models for ways of utilizing staff -- Providing outreach -- Bringing necessary change to the education and training of reference librarians -- Keeping up with change through more effective assessment -- Accepting how reference resources necessarily shape reference services -- Preparing to better serve our patrons today and tomorrow.
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Non-fiction | Main Collection | Z 711 .C354 2017 (Browse shelf(Opens below)) | Available | c20039434 |
Browsing American University in Dubai shelves, Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| Z 701 .L32 2001 Book repair : a how-to-do-it manual / | Z 710 .G44 2008 The elements of library research : what every student needs to know / | Z 710 .M19 1999 100 more research topic guides for students / | Z 711 .C354 2017 Managing reference today : new models and best practices / | Z 711 .C355 2011 Reference and information services in the 21st century : an introduction / | Z 711 .M87 2011 The librarian as information consultant : transforming reference for the Information Age / | Z 711 .P36 2009 How to give your users the LIS services they want / |
Includes bibliographical references and index.
Understanding reference services and collections today -- Moving toward new models of reference services -- Identifying new ways of providing reference services and communicating with users -- Choosing newer and better staffing models for ways of utilizing staff -- Providing outreach -- Bringing necessary change to the education and training of reference librarians -- Keeping up with change through more effective assessment -- Accepting how reference resources necessarily shape reference services -- Preparing to better serve our patrons today and tomorrow.
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