TY - BOOK AU - Hague,Paul N. AU - Hague,Nick AU - Morgan,Carol-Ann TI - Market research in practice: a guide to the basics SN - 0749441801 (pbk.) : AV - HF5415.2 .H253 2004 PY - 2004/// CY - London, Sterling, VA PB - Kogan Page KW - Marketing research N1 - Includes bibliographical references (p. 221-235) and index; Introduction -- Market research design -- Desk research -- Focus groups -- Depth interviewing -- Observation -- Sampling and statistics -- Questionnaire design -- Face-to-face interviewing -- Telephone interviewing -- Self-completion questionnaires -- E-surveys -- Data analysis -- Reporting ER -