TY - BOOK AU - Kotler,Philip TI - Marketing insights from A to Z: 80 concepts every manager needs to know SN - 9780471268673 : AV - HF5415 .K63127 2003 PY - 2003/// CY - Hoboken, N.J. PB - Wiley KW - Marketing N1 - Published simultaneously in Canada; Includes bibliographical references (p. 189-193) and index ER -