TY  - BOOK
AU  - Pande,Peter S.
AU  - Holpp,Lawrence
TI  - What is six sigma?
SN  - 0071381856 (pbk.):
AV  - TS156.8 .P22 2002
PY  - 2002///
CY  - New York, NY
PB  - McGraw-Hill
KW  - Six sigma (Quality control standard)
KW  - Process control
KW  - Quality control
KW  - Statistical methods
KW  - Production management
N1  - 1. The Six Sigma Success Story -- 2. Six What? What's a Sigma? -- 3. Six Sigma in Your Organization -- 4. The Six Sigma Teams Problem-Solving Process: DMAIC -- 5. Survivor's Guide to Six Sigma -- 6. A Look Inside the Six Sigma Toolkit -- 7. Six Sigma in Action: Some Success Stories -- 8. A Note to Managers: How You Can Help Lead Six Sigma -- 9. A Note to Six Sigma Employees: Nine Things You Should Do and Five Skills to Develop; Also available electronically to AUD community on-campus through the library catalog
ER  -