TY - BOOK AU - Rogers,Beth TI - Rethinking sales management: a strategic guide for practitioners SN - 9780470513057 (cloth) : AV - HF5438.4 .R64 2007 PY - 2007/// CY - Chichester, England, Hoboken, NJ PB - Wiley KW - Sales management N1 - Includes bibliographical references (p. [267]-279) and index; Strategy -- The big picture -- The purchaser's view -- The B2B relationship box -- Using the relationship development box -- Strategic relationships -- Prospective relationships -- Tactical relationships : the power of low touch -- Cooperative relationships -- The end of relationships -- Strategic focus for the 21st-century sales management -- Reputation management -- Working with marketing -- Leadership -- Process management ER -