TY - BOOK AU - Macy,Beverly AU - Thompson,Teri TI - The power of real-time social media marketing: how to attract and retain customers and grow the bottom line in the globally connected world SN - 9780071752633 : AV - HF5415.1265 .M325 2011 PY - 2011/// CY - New York PB - McGraw-Hill KW - Internet marketing KW - Social media KW - Online social networks KW - Marketing N1 - Includes bibliographical references and index ER -