TY  - BOOK
AU  - Chesbrough,Henry William
TI  - Open services innovation: rethinking your business to grow and compete in a new era 
SN  - 9780470905746 :
AV  - HF5415.5 .C475 2011
PY  - 2011///], ©2011
CY  - San Francisco
PB  - Jossey-Bass
KW  - Customer services
KW  - Technological innovations
KW  - Recessions
KW  - History
KW  - 21st century
N1  - Includes bibliographical references and index
ER  -