TY  - BOOK
AU  - Hammond,Richard
TI  - Smart retail: winning ideas and strategies from the most successful retailers in the world 
SN  - 9780133066128 (pbk.) :
AV  - HF5429 .H2824 2012
PY  - 2012///
CY  - Upper Saddle River, N.J.
PB  - FT Press
KW  - Retail trade
KW  - Management
N1  - "Practical winning ideas and strategies from the most successful retailers in the world"--cover; Includes bibliographical references and index; You : starting at the beginning -- What do you want for yourself? -- Rising above the crowd -- Keeping it simple -- Rolling those snowballs -- Team : make us happy and we will make you money -- What's the big idea? -- How to build great teams -- How to get people out of bed -- All we need is a little better every time -- Customer : make me happy and i will give you my money -- We love shopping here! -- Price and value -- Promote or die -- Marketing for real people
ER  -