TY  - SOUND
AU  - Patterson,Kerry
AU  - Grenny,Joseph
AU  - McMillan,Ron
AU  - Switzler,Al
AU  - Roppé,Laura
TI  - Crucial conversations
SN  - 9781469266824 :
AV  - BF637.C45 P328 2013
PY  - 2013///]
CY  - Grand Haven, Michigan
PB  - Brilliance Audio
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Audiobooks
KW  - lcgft
N1  - Title from container; Read by Laura Roppe
N2  - Offers techniques for communicating effectively in difficult and important situations to achieve positive results
ER  -