TY - BOOK AU - Creveling,Clyde M. AU - Hambleton,Lynne AU - McCarthy,Burke TI - Six sigma for marketing processes: an overview for marketing executives, leaders, and managers SN - 9780131990081 (hardcover) AV - HF5415.13.C74 2006 PY - 2006/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Marketing KW - Management KW - Quality control KW - Six sigma (Quality control standard) N1 - Includes index ER -