Normal view
MARC view
Getting Started with Evaluation
Publication details: Chicago, Ill. : Ala editions, an imprint of the American Library Association, 2014Description: 242 p. illustrations ; 23 cmContent type:- tekst
- umedieret
- volume
- 9780838911952
- 9780838996829
- 0838996825
- 9780838996836
- 0838996833
- 9780838996843
- 0838996841
- 0838911951
- Libraries -- Evaluation
- Public services (Libraries) -- Evaluation
- Library administration -- Decision making
- Library statistics
- Libraries -- Evaluation -- Problems, exercises, etc
- Libraries -- Evaluation
- Library administration -- Decision making
- Library statistics
- Public services (Libraries) -- Evaluation
- Z 678.85 .H473 2014
Contents:
Evaluation -- Evidence-based planning and decision making -- Library metrics -- Internal evaluation for planning and decision making -- External evaluation to inform stakeholders and to guide continuous improvement -- Measuring satisfaction -- Measuring service quality -- Measuring return on investment (ROI) -- Measuring the value of the library and its services -- Using and communicating the results -- Positive organizational change.
| Item type | Current library | Home library | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | Z 678.85 .H473 2014 (Browse shelf(Opens below)) | Available | 5183892 |
Includes bibliographical references and index.
Evaluation -- Evidence-based planning and decision making -- Library metrics -- Internal evaluation for planning and decision making -- External evaluation to inform stakeholders and to guide continuous improvement -- Measuring satisfaction -- Measuring service quality -- Measuring return on investment (ROI) -- Measuring the value of the library and its services -- Using and communicating the results -- Positive organizational change.
There are no comments on this title.
Log in to your account to post a comment.