Includes bibliographical references and index.

1. Introduction and Overview / Peter P. Belobaba and Amedeo Odoni -- 2. The International Institutional and Regulatory Environment / Amedeo Odoni -- 3. Overview of Airline Economics, Markets and Demand / Peter P. Belobaba -- 4. Fundamentals of Pricing and Revenue Management / Peter P. Belobaba -- 5. Airline Operating Costs and Measures of Productivity Peter P. Belobaba -- 6. The Airline Planning Process Peter P. Belobaba -- 7. Airline Schedule Optimization Cynthia Barnhart -- 8. Airline Flight Operations / Alan H. Midkiff, R. John Hansman and Tom G. Reynolds -- 9. Irregular Operations: Schedule Recovery and Robustness / Cynthia Barnhart -- 10. Labor Relations and Human Resource Management in the Airline Industry / Jody Hoffer Gittell, Andrew von Nordenflycht, Thomas A. Kochan, Robert McKersie and Greg J. Bamber -- 11. Aviation Safety and Security / Arnold Barnett -- 12. Airports / Amedeo Odoni -- 13. Air Traffic Control / R. John Hansman and Amedeo Odoni -- 14. Air Transport and the Environment / Karen Marais and Ian A. Waitz -- 15. Information Technology in Airline Operations, Distribution and Passenger Processing / Peter Belobaba, William Swelbar and Cynthia Barnhart -- 16. Critical Issues and Prospects for the Global Airline Industry / William Swelbar and Peter Belobaba.