Pt. 1. Perspectives on careers in hospitality -- The hospitality industry and you -- Forces affecting growth and change in the hospitality industry -- Pt. 2. Food service -- The restaurant business -- Restaurant operations -- Restaurant industry organization: Chain, independent or franchise? -- Competitive forces in food service -- On-site food service --Issues facing food service -- Food service and the environment -- Pt. 3. Lodging -- Lodging : Meeting guest needs -- Hotel and lodging operations -- Forces shaping the hotel business -- Competition in the lodging business -- Pt. 4. Travel and tourism -- Tourism : Front and center -- Destinations : Tourism generators -- Pt. 5. Management in the hospitality industry -- Management : A new way of thinking -- Planning in hospitality management -- Organizing in hospitality management -- Staffing : Human-resources management in hospitality management -- Control in hospitality management -- Leadership and directing in hospitality management -- Pt. 6. Hospitality as a service industry -- The role of service in the hospitality industry.

In earlier ed. of work, Tom Powers name was listed first on t.p.

Includes bibliographical references and index.