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005 20241127164429.0
008 050916s2001 ilua 001 0 eng
010 _a 00067572
020 _a0658001450
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHF5415.126
_b.S757 2001
090 _aHF 5415.126 .S757 2001
100 1 _aStone, Bob,
_d1918-
_974627
245 1 0 _aSuccessful direct marketing methods /
_cBob Stone and Ron Jacobs.
250 _a7th ed.
260 _aChicago, Ill. :
_bMcGraw-Hill,
_cc2001.
300 _axxviii, 579 p. :
_bill. ;
_c25 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
500 _aIncludes index.
520 0 _aThis thoroughly revised edition of the "bible" of direct marketing includes expanded material on the Internet and other digital media and brand new information on E-business (including e-communications, banners, buttons, email, permission marketing). Also includes E-commerce (online merchandising and usability and navigation of web sites) and E-services (online customer service, live operators, online chats, linking with call centers); up-to-the minute coverage of database marketing including data mining and online databases; expanded coverage of consumer privacy issues; new information on customer relationship marketing and teleservices -- and more!
650 0 _aDirect marketing.
_974628
700 1 _aJacobs, Ron,
_d1948-
_974629
852 _y11-09-2002
907 _a13622
_b08-12-10
_c08-06-10
942 _cBOOK
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998 _aaudmc
_b11-09-02
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925 0 _aacquire
_b2 shelf copies
_xpolicy default
955 _fse40 2001-8-28
_gse40 2001-08-28; to BCCD 08-28-01; sp76 Copy 2 to BCCD 11-30-01
945 _g0
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999 _c13622
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