000			03636pam a22004334a 4500
001			ocm00002414
003			AE-DuAU
005			20241127164638.0
008			050915s2001 cau b 001 0 eng
010			_a 2001052414
020			_a1576751406 (pbk.) : _c20.95
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHF5549.5.R58 _bK39 2001
069			_a01479174
090			_aHF 5549.5 .R58 K39 2001
090			_aHF 5549.5 .R58 K39 2001
100	1		_aKaye, Beverly L. _977746
245	1	0	_aLove 'em or lose 'em : _bgetting good people to stay / _cby Beverly Kaye and Sharon Jordan-Evans.
250			_a2nd ed.
260			_aSan Francisco : _bBerrett-Koehler Publishers, _c2001.
300			_axvii, 269 p. ; _c24 cm.
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction: A.J.'s Exit -- Ask What Keeps You?: Do you know what they want? -- Buck It Stops Here: Who's in charge of keeping them? -- Careers Support Growth: Are you building their future or are you in the way? -- Dignity Show Respect: Do they know that you respect them? -- Enrich Energize the Job: Do your people have to leave to find growth and challenge? -- Family Get Friendly: Avoid making your employees choose between work and family life -- Goals Expand Options: There are five career paths other than up -- Hire Fit Is It: Make a match or start from scratch -- Information Share It: Do you have it? Do you hoard it? -- Jerk Don't Be One: Are you one? -- Kicks Get Some: Are we having fun yet? -- Link Create Connections: If you build them, they will stay -- Mentor Be One: Are they learning from you? -- Numbers Run Them: Calculate the cost of loss -- Opportunities Mine Them: Will they find them inside or outside? -- Passion Encourage It: Help them find the work they love-without leaving -- Question Reconsider the Rules: Which will you keep: the rules or the people? -- Reward Provide Recognition: Which matters more: praise or pay? -- Space Give It: Are your people on a short leash? -- Truth Tell It: The truth hurts-or does it? -- Understand Listen Deeper: When you tune out, you lose out-and they move out -- Values Define and Align: What matters most? -- Wellness Sustain It: Are they sick or tired? -- Xers and other Generations Handle with Care: They are different. Can you keep them? -- Yield Power Down: Give it up to keep them -- Zenith Go for It: Test your Retention Engagement Index.
520			_aThink about the most talented people on your team -- the ones that show up day after day, do their jobs well and contribute to your success. Whether they are your high-potentials or your solid citizens, they are your stars.* Can you afford to lose them? Regardless of economic swings or unemployment statistics, you need these people to stay. And you need them not just to stay, but to be engaged, motivated and producing at their peak. So -- how will you keep them -- psychologically as well as physically? Love 'em or Lose 'em will tell you how.
650		0	_aEmployee retention. _977747
650		0	_aLabor turnover. _977748
700	1		_aJordan-Evans, Sharon, _d1946- _977749
852			_9p20.95 _y05-20-2003
907			_a14580 _b08-06-10 _c08-06-10
942			_cBOOK _00
998			_aaudmc _b05-20-03 _cm _da _e- _feng _gcau _h0
935			_aGEN4-11448
945			_g0 _i636639 _j0 _laudmc _nCopy Type:01 - Books _o- _p76.99 _q- _r- _s- _t1 _u0 _v0 _w0 _x0 _yi10203667 _z08-06-10
999			_c14580 _d14580