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| 008 | 060221s2006 nyua b 001 0 eng d | ||
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| 090 | _aHF 5415.5 .E44 2006 | ||
| 090 |
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| 245 | 0 | 0 |
_aElectronic customer relationship management / _cJerry Fjermestad, Nicholas C. Romano, Jr., editors. |
| 260 |
_aArmonk, N.Y. ; _aLondon : _bM.E. Sharpe, _cc2006. |
||
| 300 |
_axiii, 210 p.: _bill. ; _c26 cm. |
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| 336 |
_2rdacontent _atext _btxt |
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| 337 |
_2rdamedia _aunmediated _bn |
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| 338 |
_2rdacarrier _avolume _bnc |
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| 440 | 0 |
_aAdvances in management information systems ; _vv. 3 _986546 |
|
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. _986547 |
|
| 650 | 0 |
_aElectronic commerce. _986548 |
|
| 700 | 1 |
_aFjermestad, Jerry. _986549 |
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| 700 | 1 |
_aRomano, Nicholas C. _986550 |
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| 852 |
_9p123.45 _y12-26-2006 |
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| 907 |
_a17174 _b08-06-10 _c08-06-10 |
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