000 02511cam a2200397 a 4500
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008 120504s2013 maua b 001 0 eng
010 _a 2012017351
020 _a9780132720823 :
_c209.20
020 _a0132720825 :
_c209.20
040 _aDLC
_beng
_cDLC
_dYDX
_dYDXCP
_dOCLCO
_dDLC
042 _apcc
050 0 0 _aHF5429
_b.B45 2013
069 _a09307523
090 _aHF 5429 .B45 2013
100 1 _aBerman, Barry.
_93812
245 1 0 _aRetail management :
_ba strategic approach /
_cBarry Berman, Joel R. Evans.
250 _a12e
260 _aBoston :
_bPearson,
_cc2013.
300 _axxviii, 589 p. :
_bill. (some col.) ;
_c29 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
504 _aIncludes bibliographical references and indexes.
505 0 _aPreface -- About the authors -- Acknowledgments -- An overview of strategic retail management -- An introduction to retailing -- Building and sustaining relationships in retailing -- Strategic planning in retailing -- Situation analysis -- Retail institutions by ownership 1 -- Retail institutions by store-based strategy mix -- Web, nonstore-based, and other forms of nontraditional retailing -- Targeting customers and gathering information -- Identifying and understanding consumers -- Information gathering and processing in retailing -- Choosing a store location -- Trading-area analysis -- Capter 10 site selection -- Managing a retail business -- Retail organization and human resource management -- Operations management financial dimensions -- Operations management operational dimensions -- Merchandise management and pricing -- Developing merchandise plans -- Implementing merchandise plans -- Financial merchandise management -- Pricing in retailing -- Communicating with the customer -- Establishing and maintaining a retail image -- Promotional strategy -- Putting it all together 565 -- Integrating and controlling the retail strategy -- Appendix: careers in retailing -- Glossary -- Endnotes -- Name index -- Subject index.
650 0 _aRetail trade
_xManagement.
_9135851
700 1 _aEvans, Joel R.
_9135853
852 1 _9P209.20usd
907 _a37036
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