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008 | 110408s2012 maua b 001 0 eng | ||
010 | _a 2011014992 | ||
020 |
_a9780132543866 (pbk.) : _c128.40 |
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020 |
_a0132543869 (pbk.) : _c128.40 |
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_aDLC _cDLC _dYDX _dYDXCP _dBWX _dONS _dDLC |
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050 | 0 | 0 |
_aHD58.6 _b.T478 2012 |
069 | _a09489561 | ||
090 | _aHD 58.6 .T478 2012 | ||
100 | 1 |
_aThompson, Leigh L. _9145175 |
|
245 | 1 | 4 |
_aThe mind and heart of the negotiator / _cLeigh L. Thompson. |
250 | _a5th ed. | ||
260 |
_aBoston : _bPearson, _cc2012. |
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300 |
_axx, 412 p. : _bill. ; _c24 cm. |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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505 | 0 | _aPART I: ESSENTIALS OF NEGOTIATION Chapter 1: Negotiation: The Mind and the Heart Chapter 2: Preparation: What to Do before Negotiation Chapter 3: Distributive Negotiation: Slicing the Pie Chapter 4: Win-Win Negotiation: Expanding the Pie PART II: ADVANCED NEGOTIATION SKILLS Chapter 5: Developing a Negotiating Style Chapter 6: Establishing Trust and Building a Relationship Chapter 7: Power, Persuasion, and Ethics Chapter 8: Creativity and Problem Solving in Negotiations PART III: APPLICATIONS AND SPECIAL SCENARIOS Chapter 9: Multiple Parties, Coalitions, and Teams Chapter 10: Cross-Cultural Negotiation Chapter 11: Tacit Negotiations and Social Dilemmas Chapter 12: Negotiating via Information Technology APPENDICES Appendix 1: Are You a Rational Person? Check Yourself Appendix 2: Nonverbal Communication and Lie Detection Appendix 3: Third-Party Intervention Appendix 4: Negotiating a Job Offer | |
504 | _aIncludes bibliographical references and indexes. | ||
650 | 0 |
_aNegotiation in business. _928031 |
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650 | 0 |
_aNegotiation. _911524 |
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