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010 _a 2011014992
020 _a9780132543866 (pbk.) :
_c128.40
020 _a0132543869 (pbk.) :
_c128.40
040 _aDLC
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042 _apcc
050 0 0 _aHD58.6
_b.T478 2012
069 _a09489561
090 _aHD 58.6 .T478 2012
100 1 _aThompson, Leigh L.
_9145175
245 1 4 _aThe mind and heart of the negotiator /
_cLeigh L. Thompson.
250 _a5th ed.
260 _aBoston :
_bPearson,
_cc2012.
300 _axx, 412 p. :
_bill. ;
_c24 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
505 0 _aPART I: ESSENTIALS OF NEGOTIATION Chapter 1: Negotiation: The Mind and the Heart Chapter 2: Preparation: What to Do before Negotiation Chapter 3: Distributive Negotiation: Slicing the Pie Chapter 4: Win-Win Negotiation: Expanding the Pie PART II: ADVANCED NEGOTIATION SKILLS Chapter 5: Developing a Negotiating Style Chapter 6: Establishing Trust and Building a Relationship Chapter 7: Power, Persuasion, and Ethics Chapter 8: Creativity and Problem Solving in Negotiations PART III: APPLICATIONS AND SPECIAL SCENARIOS Chapter 9: Multiple Parties, Coalitions, and Teams Chapter 10: Cross-Cultural Negotiation Chapter 11: Tacit Negotiations and Social Dilemmas Chapter 12: Negotiating via Information Technology APPENDICES Appendix 1: Are You a Rational Person? Check Yourself Appendix 2: Nonverbal Communication and Lie Detection Appendix 3: Third-Party Intervention Appendix 4: Negotiating a Job Offer
504 _aIncludes bibliographical references and indexes.
650 0 _aNegotiation in business.
_928031
650 0 _aNegotiation.
_911524
852 1 _9P128.40usd
907 _a38250
_b03-20-13
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