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		Image from Google Jackets	The invisible touch : the four keys to modern marketing / Harry Beckwith. by Beckwith, Harry Publication details: New York : Warner Books, c2000 Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .B423 2000. Place hold Save to lists
		Image from Google Jackets	Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors. by Swartz, Teresa A Iacobucci, Dawn Publication details: Thousand Oaks : Sage Publications, c2000 Other title: Handbook of services marketing and management Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .H36 2000. Place hold Save to lists
		Image from Google Jackets	Asian dimensions of services marketing / Esther P.Y. Tang, Ricky Y.K. Chan, Susan H.C. Tai, editors. by Tang, Esther P. Y Chan, Ricky Y. K Tai, Susan H. C Publication details: New York : International Business Press, 2002 Availability: Items available for loan: American University in Dubai (1)Call number: HD 9987 .A2 A85 2002. Place hold Save to lists
		Image from Google Jackets	Best face forward : why companies must improve their service interfaces with customers / Jeffrey F. Rayport, Bernard J. Jaworski. by Rayport, Jeffrey F Jaworski, Bernard J Publication details: Boston, MA : Harvard Business School Press, c2005 Availability: Items available for loan: American University in Dubai (1)Call number: HF 5415.5 .R393 2005. Place hold Save to lists
		Image from Google Jackets	S-business : reinventing the services organization / James A. Alexander and Mark W. Hordes. by Alexander, James A Hordes, Mark Edition: 1st ed. Publication details: New York, NY : SelectBooks, c2003 Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .A43 2003. Place hold Save to lists
		Image from Google Jackets	The global opportunity in IT-based services : assessing and enhancing country competitiveness / Randeep Sudan ... [et al.]. by Sudan, Randeep Publication details: Washington, D.C. : World Bank, c2010 Availability: Items available for loan: American University in Dubai (1)Call number: HC 59.72 .T4 G56 2010. Place hold Save to lists
		Image from Google Jackets	Essentials of services marketing / Christopher Lovelock, Jochen Wirtz, Patricia Chew. by Lovelock, Christopher H Wirtz, Jochen Chew, Patricia Publication details: Singapore : Prentice Hall, 2009 Other title: Services marketing. Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .L69 2009. Place hold Save to lists
		Image from Google Jackets	Multi-national and intercultural services organisations and the integration in front of global clients / Christoph O.-Ph. Freiherr von Gamm. by Von Gamm, Christoph Freiherr Series: Scandinavia university studies in the humanites and social sciences ; v. 31 \| Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften ; Bd. 31. Publication details: Frankfurt am Main: Peter Lang, 2011 Other title: Multi-national and intercultural services organizations and the integration in front of global clients Multinational and intercultural services organizations and the integration in front of global clients Availability: Items available for loan: American University in Dubai (1)Call number: HD 9696.67 .A2 V66 2011 . Place hold Save to lists
		Image from Google Jackets	Design for services / Anna Meroni and Daniela Sangiorgi. by Meroni, Anna Sangiorgi, Daniela Series: Design for social responsibility Publication details: Burlington, VT : Gower, 2011 Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .M46 2011. Place hold Save to lists
		Image from Google Jackets	Global trade in services : fear, facts, and offshoring / J. Bradford Jensen. by Jensen, J. Bradford Publication details: Washington, DC : Peterson Institute for International Economics, 2011 Availability: Items available for loan: American University in Dubai (1)Call number: HD 9980.5 .J46 2011. Place hold Save to lists

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